Shipping policy

Shipping Policy

MADE IN CHYNA

Last Updated: FEB 2025


Processing Times

Ready-to-Wear Items
Ready-to-Wear pieces are processed and shipped within 1–3 business days of purchase.

Made-to-Order Items
Made-to-Order pieces require 7–10 days for production before shipping. Once production is complete, your order will be dispatched.

You will receive a confirmation email with tracking details once your order has shipped.


Shipping Timeframes

Shipping times vary depending on your location:

  • UK: 2–5 business days

  • Europe: 5–10 business days

  • International: 7–14 business days

Please note these are estimated delivery times and are not guaranteed.


Shipping Costs

Shipping costs are calculated at checkout based on destination and order weight.


Customs & Duties

International customers are responsible for any customs duties, import taxes, or additional fees imposed by their country. MADE IN CHYNA is not responsible for these charges.


Delays

We are not responsible for shipping delays caused by:

  • Postal carriers

  • Customs clearance processes

  • Incorrect shipping details provided at checkout

If your package is significantly delayed, please contact us and we will assist where possible.


Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us within 48 hours of delivery (or expected delivery) with your order number and supporting information so we can investigate.